Hi,
I've been using MB662U3-2S R1 for over a year. Recently my hard disks in the HDD enclosure suddenly didn't recognized by operating system (Windows10), I had to format them to get normal. After diagnosing, there was nothing wrong with my hard disks. Now I notice that each time I plug other USB 3.0 devices(cellphone, digital music player, etc.) into my computer, the HDD enclosure device will lost connection for a very short time, and then it recovers. If there is a copying or downloading process undergoing, they would be disrupted.
My computer uses ASUS Z390-E as motherboard, the HDD enclosure connects directly to the USB 3.1 port on the motherboard. Please help me to solve this problem and I don't want to suffer another data loss.
Thank you.